ORDERING INFORMATION

Everything you need to place an order with ARC — including contact details, required documentation, payment terms, shipping policies, returns, warranty, quality control, and privacy.

Ordering Information

ARC Details

Federal Tax ID: 43-1296541

American Radiolabeled Chemicals, Inc. (ARC) is a small, minority-owned business committed to supplying high-quality radiochemicals to the global research community at competitive prices. Discounts are available for U.S. government agencies, standing orders, and annual supply contracts. Orders may be placed by mail, telephone, fax, email, or through our website.

Address

American Radiolabeled Chemicals, Inc.
101 ARC Drive
Saint Louis, MO 63146-3502
USA

Phone & Fax

Toll-Free (USA & Canada)
Phone: 800-331-6661
Fax: 800-999-9925

Local & International
Phone: +1 314-991-4545
Fax: +1 314-991-4692

Email

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Information Required for Orders

To ensure fast and accurate processing, please include the following when submitting your order:

  • Purchase order number
  • Quotation number and agreed price
  • Catalog number, full product name, and quantity requested
  • Complete billing and shipping addresses including attention line
  • Copy of your institution’s current radioactive materials license
  • Shipping address must match the address listed on the radioactive license

Payment & Payment Terms

Payment is due within 30 days of the invoice date.

Accepted payment methods include business check, wire transfer, MasterCard, Visa, American Express, and Discover.

For current wire transfer instructions, please contact:
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Prices & Shipping Charges

Prices are subject to change without notice and reflect current market conditions. ARC is not liable for typographical errors.

Shipping charges include transit costs only. Import duties, taxes, customs brokerage fees, or other charges imposed by carriers are the responsibility of the recipient.

Return Shipment & Credit Policy

Prior authorization from ARC is required before a shipment can be returned. Full credit or refund is issued within 30 days of receipt in cases where a shipment was incorrectly filled, damaged, or did not meet specifications as described in the technical data sheet.

Limited Warranty

At the time of shipment, all products are guaranteed to be free from defects in materials and workmanship and to conform to accompanying technical specifications and purity data.

ARC makes no other warranty, expressed or implied, regarding suitability for any specific application. In case of breach of this warranty, ARC’s liability is limited to the invoice price of the goods.

ARC is not liable for special, incidental, or consequential damages resulting from use of its products. ARC expressly disclaims any warranty regarding results obtained through use of the products, including inaccurate, invalid, or incomplete results. None of the radiochemicals listed in this catalog are intended for use on humans.

Quality Control

Radiochemical and chemical purity of ARC products is typically guaranteed between 97–99% using multiple advanced analytical techniques, including:

  • Thin Layer Chromatography (TLC)
  • Paper Chromatography
  • High-Voltage Paper Electrophoresis
  • Reverse Isotopic Dilution Analysis
  • Ion Exchange Column Chromatography
  • High Performance Liquid Chromatography (HPLC)
  • Gas Chromatography (GC)
  • UV Spectrophotometry
  • Infrared Spectrophotometry
  • Nuclear Magnetic Resonance (NMR)
  • Mass Spectrometry

A detailed technical data sheet accompanies each product and outlines solvent, concentration, specific activity, analytical method, stability, and storage recommendations.

Narcotics & Dangerous Drugs

Most controlled substances (narcotic and non-narcotic) offered for sale in this catalog have been classified by the Drug Enforcement Administration (DEA) as exempt chemical preparations. Purchase of these substances exactly as described in the catalog does not require DEA registration, DEA quota, or use of DEA Form 222. Any deviation from the catalog or synthesis of controlled substances not in the catalog requires full compliance with all DEA requirements.

Narcotics and psychotropic substances are regulated under the United Nations International Narcotics/Psychotropics Control Board. Customers are responsible for complying with applicable national rules and regulations and should inform ARC if custom synthesis requests involve regulated substances.

Privacy Policy

American Radiolabeled Chemicals does not rent, sell, or share any information you submit with any non-affiliated companies.