CUSTOMER FEEDBACK
Trusted by researchers worldwide — here’s what customers have shared about ARC’s products, speed, and support.
SHARE YOUR FEEDBACK WITH US!
Featured Feedback
“The quality of ARC’s radiolabeled compounds has been excellent. Their responsiveness and professionalism make them a pleasure to work with.”
— Evan Downs, Ph.D. • June 7, 2022
“We have been with ARC for over 20 years; they are the best in the business for any custom synthesis with tritium or carbon-14.”
— Jake Jones • March 10, 2019
“The staff in the office is more wonderful than ever and the chemists were quite pleasant to work with. We will definitely be customers for life.”
— Brad Zunicki • September 8, 2019
“Quick, easy process. From start to finish. Custom tritiation done within a week!”
— Harry Johnson • February 1, 2018
Recent Feedback
“ARC made the process painless — clear communication, fast quoting, and the documentation was exactly what our compliance team needed.”
— Research Scientist • February 12, 2026
“Super fast delivery. Always pleasant to deal with!”
— Assaf Asad • November 11, 2025
“Excellent quality and consistency. The technical data sheet was thorough, and everything arrived ready for immediate use.”
— S. Shyam, M.Sc. • November 6, 2025
“We had a tight timeline and ARC kept us moving — quick answers, accurate paperwork, and smooth shipping.”
— Principal Investigator • August 19, 2025
“Always meets our delivery dates to our research vessels without delay.”
— Stephanie McConnelly • January 9, 2025
“Competitive pricing on custom syntheses with reliable delivery times.”
— Dr. Syan • July 12, 2024
“Pricing was competitive and the turnaround was better than expected. We’ll definitely return for future projects.”
— Lab Manager • May 3, 2024
“Professional team and great responsiveness. It’s refreshing to work with a vendor that treats urgent requests with real urgency.”
— Jacob Moser, M.D. • January 22, 2024
All Customer Comments
“ARC continues to be one of our most dependable suppliers. Orders are processed quickly and the materials consistently meet our expectations.”
— Research Chemist • October 18, 2023
“We appreciate ARC’s reliability and fast turnaround. Their technical support team has always been extremely helpful.”
— Spencer Caldwell, Ph.D. • March 14, 2021
“ARC has provided consistent quality products and excellent customer service throughout our projects. Highly recommended.”
— Anil Goku • September 2, 2020
“The ordering process is straightforward and communication is always clear. ARC remains a trusted partner for our lab.”
— Research Associate • February 11, 2020
“Thank you for expediting our order and getting it to us sooner than expected!”
— Shaun Albrecht • January 3, 2019
“Best quality, best prices. Hands down.”
— He Sun Se-Chen • September 1, 2018
“Thank you for always supplying us so promptly!”
— Joshua Landron • June 30, 2018
“Some of the best customer service I have ever had.”
— Jennifer Marcus • March 12, 2018
“I wanted to thank all of your staff in expediting the recent ART 0313 to us. The batch worked great with our process... Once again, I can't thank you enough for the expedient delivery.”
— Ryan Pearlman • February 25, 2016
“Please extend my thanks and appreciation to your chemist... He was a scholar and a gentleman.”
— Dr. Mahmoud Ahmed • October 15, 2015